Ticket bought via
100% of the original ticketprice
(ex. fee- and transaction costs)
Lead time refund
± 10 working days
No further action needs to be taken
What do I need to do to get my money back?
Nothing really, Festicket will transfer your money automatically back to the bank account by which the ticket has been bought.
How long does it take for the money to get back in my account?
The transaction has been done in the ticketshop of Festicket. That’s why the procedure goes through them. We spoke to them and they told us there’s a lead time of about 10 working days.
Who should I contact if my money isn't in my account after the indicated lead time?
In that case, you can contact Festicket here.
Still got questions regarding above information? Please feel free to contact us at firstname.lastname@example.org.