UPDATE - 23 JULI
UPDATE – JULY 23th During week 29 we completed the entire refund process for Pleinvrees Festival. Which means the money for your tickets (ex. service and transaction fee) should be in the bank account from which the tickets were bought.
If this is not the case or if you have any other questions concerning the ticket refund process, please contact us at firstname.lastname@example.org and we’ll get right on it!
First of all, we want to thank you for your understanding, patience and sweet messages which we received over the last couple of days.
The past few days, we have been busy sorting out how we could arrange the refund for everyone who bought a ticket for Pleinvrees Festival 2019.
Tickets for the festival could have been bought via several ticketshops and all these ticketshops got their own procedure.
Click on the ticketshop where you bought your ticket(s)
Ticket sóld on Ticketswap, click here.
Still got a question regarding above information? Please feel free to send us an email at email@example.com.